packaging machine - Wenzhou Kxite Machinery Technology Co., Ltd.

Email:Alisa@kxite.com Mobile/Whatsapp/Wechat: : 0086-136 2587 3008

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Pre-Sales Issues

How To Aanswer Technical Guidance?

How To Recommend Products?

For some customers who need non-standard equipment, we will communicate with the company's relevant technical personnel according to the customer's specific requirements, taking into account the technical feasibility and production costs, and give customers solutions.

How To Make A Quotation?

Based on our company's research and development costs, production costs and customer purchases, we conduct calculations to determine the price of the product.

We can also provide non-standard equipment production and new product development services according to customer requirements. According to the customer's picture of the products to be produced, the purpose of the product to be purchased, the environment, the purchase volume and other related conditions, we will recommend several cost-effective products for the customer to choose.

Problems In Sales

01. About Payment

02. About Delivery Time

After signing the contract, 30% of the total payment will be paid in advance, and the factory will accept the payment and pay the full amount of the machine for delivery.

03. Order Tracking

After the customer places an order, our company will send professional personnel to track the order and regularly report the production progress to the customer. Customers can check the order status on the official website (delivery query).

05. Product packaging

Before the product is shipped, it will be packed in a strict vacuum plus bottom tray (wooden tray or steel tray)

About 90 working days after receiving the deposit (non-standard machine), the factory will re-decide whether to change the delivery date when the order is confirmed. The standard machine is generally within 60 working days after receiving the deposit.

04. Product Testing

During the production process, our company will adopt strict inspection process to ensure product quality. Through internal inspection, we ensure that the components produced by our company meet the technical requirements; through external inspection, we ensure that the components produced by our company are not subject to quality problems; and then pass the whole machine inspection to ensure that the mechanical equipment meets the technical production requirements .

06. Product Transportation

Products are generally shipped from Ningbo Port, China to the destination port by sea.

After sales question

01. Shelf Life/Warranty Period Of The Product

02. About Transportation Damage

The product warranty period is generally one year, and our company provides lifetime maintenance services. If the machine has quality problems, our company will help the customer to solve it through the following ways:

A. Send spare parts to the customer.

B. Remotely assist customers in maintenance.

C. Notify our agent company to send personnel to the customer's factory for maintenance.

D. Our company directly dispatches relevant personnel to the customer's factory for maintenance.

03. About Machine Maintenance

We will contact customers on a regular basis on how to maintain and maintain the machine. For domestic customers, we will have a master to provide on-site service.

In the process of product transportation, if product damage occurs, it is determined that our product packaging and reinforcement work is not in place, and our company will bear the corresponding losses.

04. Problems During Use

If there is any problem in the process of using the product, the customer can directly call or send an email to our after-sales department (24-hour hotline). The personnel of our department will respond immediately and make a decision on the response measures within 24 hours.

News And Events

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all-paper blister packing machine

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KXT-350P automatic all paper blister packing machine is designed to do all paper blister packages. The machine can form paper card blisters, fold flaps, spray adhesive (optional), fill products(optional), and seal blisters to ready-made cards automatically. The blisters are made of paper cards and

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Paper to Paper Blister Packing Machine

05-31 2023

The full paper blister package is more environmental than the traditional thermoformed plastic blister package.The material is made entirely from renewable resources.Plastic-free and recyclable.The face of the package can make cut-outs to display the products inside.Our machine can work for the sepa

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Video | About Us | Blister Packing Machine

Packaging Machine Manufacturer & Solution Provider-Kxite Machinery

How to recommend products?

We can also provide non-standard equipment production and new product development services according to customer requirements. According to the customer's picture of the product to be produced, the purpose of the product to be purchased, the environment, the purchase volume and other related conditions, we will recommend several cost-effective products for the customer to choose.

How to answer technical guidance?

Have an excellent after-sales service team to ensure that the first time to solve customer after-sales problems.For some customers who need non-standard equipment, we will communicate with the company's relevant technical personnel according to the customer's specific requirements, taking into account the technical feasibility and production costs, and give customers solutions.
How to make a quotation?

We have an excellent technical team, which can be designed according to customers requirements.Based on our company's research and development costs, production costs and customer purchases, we conduct calculations to determine the price of the product.
Service

Tel:86-135-8755-2772 Email:service@kxite.com

Advice Your Requirements

WELCOME KXITE

Managed by experienced professionals, we are one of the fastest growing and outstanding company in Packaging Industry.

Address:

No. 8 Jinfei Road Henghe Industrial Zone Feiyun Street, Ruian, Wenzhou City, Wenzhou, Zhejiang, China
Email

Alisa@kxite.com
Phone

Toll Free: 86-136 2587 3008